Educational Background and Journey
``Give a man a fish and you feed him for a day. Teach him how to fish and you feed him for a lifetime`` (Lao Tzu)
Doctor of Philosophy 5 Years
Oklahoma State University, Stillwater, USA
22 AUG 2022 - PRESENT
Major: Business Administration
Option: Hospitality and Tourism Management
27 credit hours in Statistics and Research Methods
Master of Science 1.5 Year
University of South Florida, Tampa, USA
13 JAN 2020 - 7 MAY 2021
Major: Hospitality Management and Tourism Leadership
Thesis focus: Hotel technologies
Teaching Assistant for Marketing and Sales class.
Bachelor of Science 5 Years
Antalya Bilim University, Antalya, Turkey
22 OCT 2012 - 21 JUN 2017
1 Year English Language Preparation
4 Year Bachelor degree in Business Administration at Antalya Bilim (Science) Univeristy, Antalya, Turkey.
Hospitality and Tourism Industry Experience
``Walking in a forest and crossing the same tree twice means you are lost`` (African proverb)
01
NIGHT AUDIT
ALOFT TALLAHASSEE DOWNTOWN, FLORIDA APR - AUG 2022
Aloft Tallahassee Downtown is a Marriott hotel operated by McKibbon Hospitality (162 rooms). Responsibilites involved overseeing front desk duties during the night shift, balancing the accounts from day shift, processing check-ins and check-outs, and other concierge activities.
02
FRONT DESK
ALOFT TALLAHASSEE DOWNTOWN, FLORIDA SEP 2021 - AUG 2022
Aloft Tallahassee Downtown is a Marriott hotel operated by McKibbon Hospitality (162 rooms). Responsibilites involved processing guest check-ins, providing customer service, anticipating and responding promptly to guests' needs, resolving complaints and ensuring guests' satisfaction.
03
GUEST RELATIONS
DELPHIN IMPERIAL HOTEL, ANTALYA, TURKEY JUN - SEP 2014; JUN - SEP 2015
Delphin Imperial is a all-inclusive resort part of Delphin Hotels and Resorts (798 rooms). Responsibilities involved maintaining positive guest relations at all times, addressing requests and reporting complaints, addressing service failures and providing recovery.